Privacy Policy

Introduction

Welcome to https://home-care-escobares-texas.primarycareaid.com (hereinafter referred to as “Home Care Escobares Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information about you when you interact with our website, applications, services, and products.

Scope

This policy encompasses all aspects of our digital presence, including but not limited to:

Our official website at https://home-care-escobares-texas.primarycareaid.com.
Any mobile or desktop applications developed by us.
Online services and products offered through our platform.
Interactions between users and our representatives via emails, calls, or text messages.

Please note that this policy does not extend to third-party platforms, applications, or services linked from our site, as they have their own privacy policies which govern the use of your data. We encourage you to review these policies before using such third-party services.

Processing Activities

This Privacy Policy guides how we handle your personal information when:

You sign up and use our applications or services as an authorized user.
You visit our website, including any interactive features or downloads.
You choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services:

Account Information: Details required to create and manage your user account, including usernames, passwords, and profile pictures.
Payment Information: Credit card details or other payment method information for transactions conducted through our platform.
Financial Information: Data related to your financial status or transactions for services we offer.
Purchase Information: Records of products or services purchased from us, including order history and transaction amounts.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device tokens, or advertising IDs.
Location Data: Your geographical location data when you interact with our services, which helps us provide location-based services.
Feedback and Reviews: Any comments, reviews, or ratings you choose to share with us about our products or services.
Social Media Information: Data from social media platforms when you connect your account with our services, such as your public profile information.
Product Information: Details about the products you view, search for, or purchase on our site.

We gather this data through various methods: user input forms, web analytics tools, tracking technologies, and third-party service providers.

Cookies

We use cookies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device and serve multiple purposes:

Strictly Necessary: These cookies enable core features of our website, such as login sessions and account management.
Preference Cookies: They remember settings you’ve chosen for a more tailored experience.
Analytics Cookies: Used to collect anonymous data about your interactions with our site, helping us improve its performance.

You have control over non-essential cookies through our Cookie Manager, where you can customize your preferences.

Retention and Deletion

We retain personal data for the duration of your interaction with our services and for a period beyond that, as required by law or for legitimate business purposes. Once the purpose for which the data was collected is no longer relevant, we delete or anonymize it to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal information:

Encryption of data at rest and in transit.
Secure third-party processing partners who adhere to strict data protection standards.
Regular security assessments and updates to our systems.
Employee training on data privacy and security best practices.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct inaccurate or incomplete information.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: The right to limit the processing of your data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format.
Objection: The right to object to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
Appeals/Complaints: The right to file a complaint with a data protection authority if you believe your privacy rights have been infringed.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request as quickly as possible and within the timeframes prescribed by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions, concerns, or requests related to your privacy, data protection, or unsubscribing from communications:

Email: [email protected]
Mail: Home Care Escobares Texas, Privacy Team, [Address]

We appreciate your trust in us, and we are committed to protecting your privacy throughout your interaction with Home Care Escobares Texas.